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GST - Are you facing system-driven errors? - Advisories issued

By TIOL News Service

NEW DELHI, NOV 05, 2017: THE GST field formations have taken initiatives to educate the taxpayers about the different hues of system-driven errors generated by the GSTN. In one such trade notice, the CBEC GST Commissionerate has advised that while filing the Registration Amendment applications (None- Core or Core), many Taxpayers are receiving the Error message, namely: 'System Error Occurred'. The steps which should be taken to avoid this error are:

- In the Tab pertaining to Promoters/ Directors, all the Individuals mentioned therein should bear different e-mail IDs and different Mobile Phone Numbers.

- If in the above mentioned Tab pertaining to Promoters/ Directors, the Landline Number has been mentioned, the correct STD Code should be entered.

In case of Taxpayers who have Migrated to GST regime from the previous regime, while filing the amendments (Non-Core or Core), Many Taxpayers have reccived message regarding 'Validation Error'.

Taxpayers have been advised that once the application for amendment of Registration has been Submitted by the applicant, the GSTN Front-End Portal validates the information filed at GST Front-End Portal with the information mentioned in the PAN (Permanent Account Number) database. If there is a mis-match between the information submitted at GST Portal with the information mentioned in the PAN Database, then the error message regarding 'Validation Error' is generated, This Validation is carried out not just for the company, but also for other key individuals (like Promoters, Partners, Directors, Authorised Representatives).

Even if the application was successfully submitted at the time of Migration, entire data is again Validated at the time of Amendment of the Registration application. Consequently, if there is an error in validating the data at the time of submission of the Amendment application, the 'Validation Error' message would be generated.

The Commissionerate has advised that if any Taxpayer is facing the issue of 'Validation Error', then that Taxpayer may be advised check the data as it mentioned in the PAN database by logging on to the web-site: 'searchpan.in' and fill the requisite details on the GST Front-End Portal.


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