SIGN IN SUBSCRIBE

News Update

Russia going for tax levy on cryptocurrencyGoyal meets French counterpart; reviews bilateral trade tiesOusted Bangladeshi PM Sheikh Hasina condemns detention of Hindu spiritual leader in Bangladesh; demands Yunus-led Govt to direct immediate releaseDomestic, imported steel to get NOC only after BIS certificationIn first ever law across world, Australia announces blanket ban on social media for children below 16 years; platforms to face fines of upto AUD 50 Million for failure to enforce lawGovt gives filip to startups engaged in cybersecurityK-4 - India tests nuclear-capable ballistic missile launched from INS Arighat nuclear-powered submarineNeVA 2.0 - All States/UTs to have paperless, digital legislative environmentTN heavy rains - Deep depression to make landfall between Karaikal and MahabalipuramCus - As is settled law, NIDB data alone is insufficient for reassessment without corroborative evidence; re-assessment must be based on tangible, corroborative evidence, ensuring fairness and transparency in Customs valuation: HCHemant Soren sworn in as Jharkhand CM for 4th timeCentre launches E-Daakhil across all states and UTsGST - s.107 - Pre-deposit can be made through Electronic Credit Ledger - Word used in s.49(4) is 'may' and not 'shall': HCIndia climbs up 11 slots in Network Readiness Index 2024GST - APL-01 provides for the mechanism to pay pre-deposit by utilizing Electronic Credit Ledger as well: HCPAN 2.0: A Digital Leap in Taxpayer ServicesGST - Notf . 2/2017-CT(R) - Adjudicating authority has taken a myopic view by holding that since the goods were purchased by utilising the funds of KIIFB, the same cannot be treated as a grant for the purposes of notification: HCRetail price of Tur and Urad declines in last 3 months: GovtST - SVLDRS, 2019 - Merely because a higher figure is mentioned in the application by way of abundant caution, Petitioner cannot be deprived of the benefit of the Scheme more so when the object is to reduce litigation: HCIndia, France can expand food processing for world's food security: GoyalCus - Smuggling of gold - COFEPOSA - Fact that the Sponsoring Authority can move for cancellation of bail cannot be a ground to quash the order of preventive detention: HCED officer attacked during raid in Bijwasan, DelhiCus - Petitioner is not required to pay SWS calculated on customs duty, exempted under scrip held by it: HCSaudi Arabia launches first phase of Metro in RiyadhAmerica's New 'Power Couple': How long this heady bromance last?GSTR-3B due date extended for Manipur + Adjudicating authorities notified for DGGI cases + Transfer of capital assets from NLCIL to NIRL allowed'Preferential Rate of Duty' under Trade AgreementCyber criminals keep Mumbai woman under ‘digital arrest’ for a month; swindles Rs 3.8 CrI-T - Electrical fittings forms part of plant & machinery and assessee is eligible for depreciation and additional depreciation on such parts of plant & machinery: HCED books IFS officer & family members in money-laundering caseI-T- Entry indicating date of service is not primary evidence & could not be relied upon to deny petitioner's rectification application on grounds of being time-bar; Department failed to substantiate valid service of order: HC4 workers burnt to death at Noida factory; Owner bookedI-T- Additions u/s 68 are sustainable where assessee successfully explains nature & source of alleged monies & files sufficient evidence to prove identity & creditworthiness of cash creditors & genuineness of transaction: ITAT
 
Centre launches E-Daakhil across all states and UTs

By TIOL News Service

NEW DELHI, NOV 28, 2024: THE Department of Consumer Affairs is proud to announce the successful nationwide implementation of the E-Daakhil portal, now operational in every state and union territory of India. This milestone is marked by the recent launch of the E-Daakhil portal in Ladakh on 22nd November 2024, making E-Daakhil a truly pan-India initiative.

To address the new and emerging concerns affecting consumers, the Consumer Protection Act 2019, was notified and enforced on 20th July, 2020. Going through restrictions on consumers due to COVID-19, the e-daakhil portal was introduced as inexpensive, speedy and hassle-free mechanism for filing consumer complaints. E-Daakhil is an innovative online platform designed to streamline the consumer grievance redressal process, providing an efficient and convenient way for consumers to approach the relevant consumer forum, dispensing the need to travel and be physically present to file their grievances. Since its inception, E-Daakhil has been a game-changer in promoting consumer rights and ensuring timely justice.

The portal offers an intuitive and easy-to-navigate interface, allowing consumers to file complaints with minimal effort. From filing complaints to tracking their status, E-Daakhil ensures a paperless and transparent process with respect to filing of cases. Any consumer or Advocate can sign up on the e-Daakhil platforms with the required authentication by receiving an OTP on their registered cell phone or an activation link on their registered email address. They can then move on with filing a complaint. The portal has facilitated all aggrieved consumers to submit complaints to consumer commissions online in the comfort of their own homes, to pay the appropriate fees, and track the progress of the case online.

The e-Daakhil portal was first launched on 7th September 2020 by the National Consumer Dispute Redressal Commission. By the end of 2023, it was launched in 35 States/UTs except Ladakh. Now, as the Hon'ble Lieutenant Governor of Ladakh, Brig. (Dr.) B.D. Mishra (Retd.) launched the e-Daakhil Portal in Ladakh Consumer Commission on 22nd November 2024, the platform is accessible to consumers across all regions of India, from metropolitan cities to remote areas. This comprehensive coverage underscores the government's commitment to empowering consumers and enhancing the efficiency of the consumer grievance redressal system.

Here are a few success stories showcasing the impact of e daakhil even in remote locations viz:

- The Sambalpur District Commission ruled on January 8, 2024, in favor of a complainant with a faulty Hero Electric Atria, awarding Rs. 25,000 compensation and Rs. 5,000 for litigation expenses.

- The Andaman District Commission ruled on September 1, 2022, after a case filed on April 19, 2022, in favor of a complainant charged twice for fuel due to a failed UPI transaction, ordering a refund of Rs. 3,980 with 6% interest and Rs. 10,000 for mental agony.

In furtherance to the launching of e-dakhil across the country, the Government is also working relentlessly for launching of e-Jagriti which will further streamline case filing, tracking, and management, ensuring a hassle-free experience for consumers and other stakeholders. It will also facilitate seamless communication between all parties, allowing for faster resolution of disputes. By automating and digitizing the process, eJagriti will reduce delays, minimize paperwork, and ensure timely disposal of cases, ultimately contributing to a more effective and accessible justice system for consumers.

At present more than 2,81,024 users have registered on the E-Daakhil portal, and 1,98,725 cases have been filed out of which 38,453 have been disposed of. And now with its nationwide reach, it is set to revolutionize the consumer rights landscape in India. The Department of Consumer Affairs remains committed to continuously improving and expanding the platform to meet the evolving needs of consumers.

A few glimpses of the inaugural event:


POST YOUR COMMENTS
   

TIOL Tube Latest

TIOL Tube
Conferment of TIOL Awards 2024. The event was held on October 1, 2024 at Taj Palace, New Delhi

TOP NEWS


AR not Afar by SK Rahman

VISION 360



Technical Session I - Ease of Doing Business: GST on Digital Economy

TII LATEST

TIOLCORPLAWS LATEST